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Tag: hanoi administrative reform
Hanoi identifies e-government as means to achieve higher public services quality

Hanoi identifies e-government as means to achieve higher public services quality

The objective for the city from now until the end of 2022 is to further simplify at least 60% of the local administrative procedures.
Hanoi makes giant leap in public administration performance: PAPI 2021

Hanoi makes giant leap in public administration performance: PAPI 2021

The challenge now for Hanoi is to keep up the momentum in the coming time and proves such a result is not by chance.
Hanoi determined to improve public satisfaction with administrative performance

Hanoi determined to improve public satisfaction with administrative performance

Hanoi would soon launch a modern one-stop-shop model and diversify channels to receive locals' feedback to improve administrative services.
Hanoi eyes further improvements in public services quality

Hanoi eyes further improvements in public services quality

This year, Hanoi targets the PAR Index score to reach 92.55, four points higher than the 88.54 points recorded last year and moving up one or two places in the ranking.
Administrative reform a key objective for Hanoi: Mayor

Administrative reform a key objective for Hanoi: Mayor

The determining factor for the success of the administrative reform is the attitude of public servants towards the people and companies, based on current work procedures.
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